Account Manager

Job description

About the Company

Trella aims to structure and regulate the freight industry with a goal of improving efficiency and reducing waste throughout the entire supply chain. This can only be achieved through building technology to create an interconnected network of carriers and shippers. Through this technology, Trella will improve shipping routes, increase truck utilization and efficiently batch shipments. This will effectively reduce costs throughout the entire supply chain, improving carrier and shipper economics and ensure both ends of the marketplace profitably grow their businesses - creating unprecedented economic opportunities in the logistics space - while reducing environmental waste.


Key Job Purpose

If you get excited by building efficient, scalable platforms that enable new businesses to succeed, this is the perfect role for you. You get to work at the intersection of moving economies through inland and port freight and manage key marketplace stakeholders in a fast-paced environment in an effort to drive a step-change in the industry. 


Roles & Responsibilities

  • Develop process and system improvements to continually raise the bar of execution
  • Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance
  • Work with customers to continually seek new solutions for their logistics challenges
  • Manage any issues that come up in the normal operation of freight movement
  • Be able to speak to core operational and growth metrics with the management team
  • Serve as a partner to our sales team anticipating challenges and presenting solutions to support Trella's business objectives
  • Be resourceful, scrappy, and get things done


Requirements

Requirements: 

Minimum of a Bachelor’s degree and experience focused on freight processes and operational improvement is a plus


What You'll Need:

  • Demonstrated ability to solve complex problems under pressure
  • Innovative mindset focused on doing things better, faster, more efficiently
  • Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
  • Passion for the service needs of our customers and transportation partners
  • Analytical and critical thinking ability
  • Strong communication and organizational skills
  • The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well

What We Offer: 

  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another web app, we’re moving real products and assets and reinventing transportation and logistics regionally.
  • Ground floor opportunity with the team; shape the strategic direction of the company
  • Learn from the best. Team members come from Tech companies to Consulting to Investment Banking to IT to Marketing
  • Sharp, motivated co-workers in an energized office environment
  • Strong compensation packages 
  • Fast-growing team with high growth opportunities to learn new skills
  • Ability to work remotely when necessary